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Focus on Results

An Excerpt from Marshall Goldsmith's blog:

Recently, the following question was posed to me: "I work in strategy and business development within a major university. How can I change our mindset from a non-profit to a profit mentality?"

This was such a provocative question, that I thought I'd share my answer.My first response is that this person should rephrase the goal!I served on the Board of the Peter Drucker Foundation (now the Leader to Leader Institute) for twelve years. We have worked with thousand of leaders in non-profit organizations. Many would be annoyed by the very wording of the question.

The question implies that "profit mentality" is good -- while "non-profit mentality" is bad. Peter Drucker believed that many of the greatest leaders he had ever met (including Frances Hesselbein, former CEO of the Girl Scouts) came from the non-profit sector. The idea of changing one group of leaders to more closely resemble those in another sector will not sell very well. Several decades ago, I was a dean. From my experience with professors, I strongly believe that many faculty members would rebel at the very idea of having the strategy of their university copy the strategy of a for-profit institution.

Putting aside the wording of the goal, my guess is that the intent is to make the university more focused on results -- and less on process or activities. Drucker would applaud this desire to make this change happen.

Here are a few suggestions for those looking to make their institution more focused on results:

- Involve key leaders throughout the institution -- as well as their key stakeholders -- in clarifying the strategy. The more the strategy comes from them (not you), the more likely they are to be committed to making it work. Without their commitment to the strategy -- and its execution -- the institution won't get the results that it needs.

- Work with them to paint a picture of desired outcomes.

- Focus on results that are actually measurable -- not vague generalizations. Set clear timelines.

- Hold leaders accountable for achieving results -- and describe what this accountability will actually look like.

- Make peace with what you cannot change. Focus only on differences that can be made. Don't waste your political capital on debates that you cannot win.

- Read Peter Drucker's Managing the Nonprofit Organization for many more ideas.

 

Life is good.

Marshall

  


Nonprofit Pick of the Week: Leadership Dialogues

Frank Martinelli author of Nonprofit Picks of the Week, a blog that offers recommendations for nonprofit capacity building, chose Leadership Dialogues as their Monday "Resource of the Week."

Leadership Dialogues is a video archive catalogued by topic and provides current and future leaders with essential leadership wisdom in topics such as diversity, accountability, courage, entrepreneurship, and growth that will help build effective social sector organizations. 

View Leadership Dialogues 

Participate in the Emerging Leaders VIDEO CHALLENGE!

 


Powerful Foursome: Ideas to Inspire a New Generation

An excerpt from Putting Our Differences to Work, a blog by Debbe Kennedy.

Have you noticed that what we need to solve our most pressing problems has been there all along? This is true with the powerful foursome of LEADERSHIP, INNOVATION, DIVERSITY, and INCLUSION. Although there is plenty of evidence that we have found value in each of these individual diverse elements of both business and society, traditionally we've handled each of them separately in our work, in our lives, and our thinking—if not by our words and processes, then certainly by many of our visible actions, day-to-day practices, and behavior. We just don't commonly think about them together. One simple validation came to me when I wrote my book. I intentionally looked at dozens of books and studies in my research covering these topics. One observation I made was that although each book made important contributions to one or more of the topics, I didn't find one book that addressed the direct and important interrelationship of this powerful foursome of leadership, innovation, diversity and inclusion and how they work together.

In my independent, as well as collaborative research and practical experiments with my long-time colleague, futurist and filmmaker JOEL A. BARKER for over a decade, these conclusions have been affirmed over and over again:

* It is clear, leaders at every level, in any organization or community or family, need to learn to see DIFFERENCES differently. It is a key differentiator for the twenty-first century.

* DIVERSITY fuels innovation, the "engine of growth." INCLUSION keeps the engine running at peak performance. 

* The fastest way and richest place for INNOVATION lies at the intersection of our DIFFERENCES. 

* An environment of INCLUSION fosters innovation, enables leadership, generates high performance, and expands contribution.

Read more.


Leading Through Change

Last week, Frances Hesselbein visited Fort Benning, where she spoke to Maneuver Center of Excellence senior leaders. She encouraged the group to challenge the gospel of the status quo and to abandone a hierarchical mindset: “There is no time to negotiate with nostalgia for outmoded, irrelevant policies and practices and procedures and assumptions,” she said.

"For we know in the end, it’s the quality and character of a leader that determines the performance and the results.” Frances was awarded the infantry’s greatest honor—the St. Maurice medal. 

Read about Frances’ trip to Fort Benning.

 


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