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AMA Training: A Three-day Management Seminar in Manhattan

By Theresa Berenato
Communications and Marketing Manager

Last week, I had the opportunity to attend an American Management Association (AMA) 3-day ‘Train the Trainer’ seminar at the AMA Center on 48th Street and Broadway in Manhattan.  

I was one of seven participants in the seminar and was impressed with the content and facilitation of the program. Dr. Geri McArdle, who presently works for the AmeriCorps-Red Cross on disaster operations and training, was the facilitator. She was excellent – adapting the curriculum to each of our training focus areas – which ranged from Corporate Claims to Sales & Marketing.  

Throughout the three days, I learned about adult learning objectives, assessment tools and method concepts. The facilitation activities and lecture alternatives were especially helpful in developing Leader to Leader’s training for Drucker's "Five Most Important Questions" Facilitator Network Training Program which will be on April 25-26. Each program participant will learn the knowledge and skills required to become a member of the cohort of the "Five Most Important Questions" facilitators working in and with organizations across the sectors around the globe. There are still seats open for this training, and if interested, please contact Claire Walden: claire@leadertoleader.org.

Not only was the AMA training beneficial in immediate application of training tools, I have already been in contact with the other course participants – leveraging the relationships we formed over the three days into an ongoing networking opportunity.  

There are 75 AMA Scholarships available to social sector leaders this year, provided by AMA and Leader to Leader, which includes among other things, one management professional development seminar offered by AMA.  Scholarship Information 


Duty, Mission, and Service: The Heart of the Military Mindset

The Leader to Leader Institute will feature guest blog postings from leaders in the public, private and social sectors on an ongoing basis. The first to share their leadership thoughts and insights is Daniel Connell; a Veterans Outreach Coordinator for The Mission Continues, an organization that unites veterans and their fellow citizens in shared service to our nation.

Through The Mission Continues Fellowship program and Service Projects, the organization accomplishes its mission of service to our nation. To read the inspiring stories of The Mission Continues Fellows, visit www.citizenleadership.org/fellows_current.html.

Ask any member of today's American Armed Forces and they will tell you that certain descriptions fit more aptly than others. One often hears terms such as "hero" or "warrior" in connection with today's Soldiers, Sailors, Airmen, and Marines, but a great many men and women do not find these terms entirely comfortable. Most are quick to shift the praise to the others with whom they have served or to humbly proclaim that they are honored to simply perform their duties. This is not to say the term hero is unjustified, but rather to suggest that further investigation into their motivations and ideals is warranted.
 
Duty, mission, and service are all at the heart of the military mindset and serve as focal points in training across the Armed Forces. These concepts epitomize the spirit of our service members today. These ideals are the motivators that drive young men and women to push their limits of endurance and risk their lives in service to the country. However, it should not be a surprise to discover that for most military members, these values existed well before they ever put on a uniform. Their desire to make the world a better place is often a major factor in their decision to serve our country.

There are deep-seeded values driving these selfless men and women. It is this ember burning within all of our citizens that has moved America forward throughout history.  Our country and communities are strengthened by those with a passion to serve. Yet, we must not forget that this passion does not cease when the uniform of a service member is hung up for the last time. Especially for those wounded in the wars in Afghanistan and Iraq, their desire to serve continues.  

Capturing this spirit is one of the central themes of The Mission Continues Fellowship Program. This program encourages veterans who, even after they have sacrificed tremendously, still feel a call to continued service. By awarding Fellowships for volunteer service, The Mission Continues enables wounded and disabled veterans to engage in service in their community at an organization of their choosing.  These men and women serve as examples of American values—civic-minded leaders seeking to improve their communities through their own hard work.

I genuinely believe in this mission. Actively seeking to improve our community is the only way we can achieve the America we need—the America where all members of society feel compelled to improve the community around them. Through these small but steady gains, we can achieve anything.

Daniel Connell
Veterans Outreach Coordinator, Washington DC
The Mission Continues

A Lively Exchange at the New York City Drucker Society Meeting

By Claire Walden
Vice President

“What would Peter Drucker – “the father of modern management,” think about the recent leadership change in America?” Sitting among Drucker experts, disciples and emerging leaders at the New York City Drucker Society's monthly meeting, a profound evening discussion about President-elect Barack Obama, our economy and the financial crisis was ignited.

About a year and a half ago, the New York City Drucker Society was launched, as others around the country began to emerge, with hopes that Peter Drucker’s principles be converted into action in communities across the country and all over the world. Initially established abroad, today, more than 10 Drucker Societies exist in four continents.

I was invited to join the meeting by Lee Igel, an assistant professor at New York University who heads up the New York City Drucker Society. I learned that the mission of the Society meetings is not only to prompt members and guests to critically think and discuss relevant social, economic and political topics, but to incorporate and apply Drucker’s principles into their companies and communities.

Drawing inspiration from Drucker’s “Six Rules for Presidents,” the evening’s dialogue was one of the liveliest discussions I have had recently and I would say that the goal of the meeting was surely accomplished, as I realized how soundly Peter Drucker’s ideas and principles, written down almost 15 years ago, resonate today.

Anyone is welcome to attend Drucker Society meetings, and “the common denominator is an interest in building community by thinking through, understanding and applying Drucker's principles.”

The Drucker Institute serves as the hub for Drucker Societies, and to learn more about becoming a Society member, attending a monthly meeting or starting a Drucker Society in your community, you can visit the Drucker Institute website.


Leader to Leader on the Road

By Susan Phillips Bari
President and CEO

Last week I travelled to Los Angeles to attend "Global Leadership:  Portraits of the Past, Visions for the Future", presented by the International Leadership Association.  Leader to Leader Institute Chairman and Founding President Frances Hesselbein was one of five inductees into the Leadership Legacy Project of ILA. as instrumental in the founding of the discipline of leadership.

Also honored were Manfred Kets De Vries, Warren Bennis, and James MacGregor Burns as well as Bernard Bass and Joseph Rost (posthumously). Portraits of the honorees will be displayed on the newly-created Legacy wall at the James MacGregor Burns Academy of Leadership at the University of Maryland.
 
The trip West provided the perfect opportunity to visit Rick Wartzman, Director of the Drucker Institute at the Claremont Graduate University and Ira Jackson the Henry Y. Hvang Dean and Professor of Management at the Peter F. Drucker Graduate School of Management. Rick's office contains a fabulous archive of Drucker memorabilia. With shared goals to perpetuate the teachings of Peter Drucker and other important thought leaders, we began a dialogue on programs and projects of mutual interest. In particular, I pledged that the Leader to Leader Institute would help to support and publicize the Celebration of the Drucker Centennial. The Centennial will mark the 100th birthday of Peter F. Drucker, the father of modern management and will conclude with a week of special events at the Claremont Graduate University in November 2009 (supplemented by other activities 2008-2010).

2008 Leader of the Future – A.G. Lafley, Chairman, President and CEO of the Procter & Gamble Company

By Susan Bari
President & Chief Executive Officer

Greetings,

I am honored and excited to join the Leader to Leader Institute as the President and CEO. Since October 14, I have been caught up in an impressive agenda of meetings and events. In just my second week on the job I joined our Chair, Frances Hesselbein and Vice President Claire Walden for our quarterly "Generals in Transition" dinner held at Fort Belvoir. Among the distinguished speakers and guests on hand was retired General Julius Becton. His presence was especially meaningful to me – more than 20 years ago on my first day at The White House I watched as Vice President George Bush swore in General Becton as the Administrator of FEMA. An auspicious beginning!  

On November 5, we were honored to present the 2008 Leader of the Future Award to A.G. Lafley, President and CEO of the Procter & Gamble Company. It was an inspiring evening for leadership and my "formal debut" as President and CEO. Chair-elect Fred Altstadt, COO of Mutual of America Life Insurance Company, our host and Benefactor, welcomed us to the black tie reception and dinner held on the 35th floor of Mutual’s Park Avenue, New York Headquarters. One hundred and thirty guests joined in the celebration and networked with leaders of social sector organizations that collaborate with LtoL on programs and publications, corporate supporters and military leaders. I want to thank again each of our supporters and sponsors who are recognized in my remarks.  

Board member Geneva Johnson provided a stirring segue to dinner with her "thought for the evening".  Other Board members present were Chris Fralic, Irv Katz and Doug Shallau.  

After dinner, Frances provided a warm and thought provoking introduction of A.G. Lafley that left all who listened to her remarks in total agreement that he was a Leader of the Future. Mr. Lafley was no less inspiring and his presentation provided insight into his leadership style – a style that honors the spirit and values of Peter Drucker.

All remarks are posted on the Leader to Leader website. Photographs will shortly be posted, which will hopefully shed light on the flavor and energy of the evening. I hope you will be able to join us next year when we honor the next Leader of the Future in our fourth annual celebration.  

Other Events
While we were busy in New York with the Leader of the Future celebration, Vice President Claire Walden convened in Texas with master trainer Marie Ort, where they worked on a "beta" test of the new "train the trainer" facilitator training program that will be used with the 3rd edition of our Self-Assessment Tool – Peter Drucker’s "5 Questions."  More information on the roll out of this program will be available in the 1st quarter of 2009.

The 2008 Peter F. Drucker Award for Nonprofit Innovation

By Kamal Singh Masuta
Manager, Internet & Creative Services 

The deadline for the Peter F. Drucker Award for Nonprofit Innovation is July 15th, and quickly approaching.  The Drucker Institute, which administers the award, encourages all interested nonprofits to submit applications ASAP.  The award, administered annually since 1991, is granted to a social sector organization that demonstrates Drucker's definition of innovation—change that creates a new dimension of performance. The winner will receive the $35,000 first prize, with $7,500 for second place and $5,000 for third place. To download an application, please go to the Drucker Institute website.

Widely considered the father of modern management, Peter Drucker not only consulted for major corporations, he advised the Girl Scouts of America, the Red Cross, the Salvation Army and countless other social-sector organizations. He called the nonprofit "America's most distinctive institution."

The past two winners of the Drucker Award include the "Made in NY" Production Assistant Training Program, which launches unemployed and low-income New Yorkers in careers in film and television production, and the Florence Immigrant and Refugee Rights Project, which trains detained immigrants to navigate often unfamiliar and complex legal systems.

For further details, please contact Christina Johnson (Program Manager, The Drucker Institute) at christina.johnson@cgu.edu.


Webcast: Helping Successful Leaders Get Even Better!

By Robert Falcey
Acting President & Chief Executive Officer

We recently collaborated with The Conference Board to offer a webcast featuring Marshall Goldsmith, a longtime Leader to Leader Institute Board member and our Chairman, Frances Hesselbein. As Marshall says, top companies understand that sustaining peak performance requires commitment to developing leaders. More companies are taking note of research showing that companies that excel at this tend to achieve higher long-term profitability. There are plenty of successful leaders out there; Marshall and Frances spent 1.5 hours talking about how to help them become even more successful. This PDF of the slides used in the webcast will give you a high level look at what they discussed.

slides.pdf (409.91 kb)

As I listened to the webcast, I considered some interesting facts. The leadership development theories that are taught by top thought leaders are already well known by successful leaders. The challenge, then, is not a lack of understanding. Rather, the challenge is for leaders to use this understanding in their day-to-day work. This disconnect between theory and practice is hardly limited to the office. Most people know they should exercise. Of those people, plenty take that understanding and make a decision to join a gym or buy an exercise video. Of the people that join the gym or buy the video, how many stick with their exercise schedule 6 months down the line? There are many things we should be doing in our lives, and we know it. Only those who bring this understanding into their practical lives will succeed, whether we are talking about leadership development, personal health or something else important to us.

Here’s some research on this topic. Thanks to Marshall Goldsmith for letting us offer this to our readers for free.

leadership_is_a_contact_sport.pdf (99.89 kb)


Welcome to the Leader to Leader Institute Blog

By Kamal Singh Masuta
Manager, Internet & Creative Services

As many of our regular visitors may have noticed, we launched a completely redesigned website on October 9, 2007. We have been offering leadership resources on the web since April 1997. The redesign was the first step in an initiative to enhance our web presence. We now present this Blog, which gives us a new way to communicate with our audience. We are pleased to announce that our Chairman, Frances Hesselbein, will be a regular contributor to the Blog, discussing leadership issues raised at her many speaking engagements.

We look forward to an open exchange of viewpoints and welcome your ideas and feedback.


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